Leon’s Computers
Last Updated: March 14, 2026
Leon’s Computers values the privacy of our customers and website visitors. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, contact our business, or request services.
Leon’s Computers is a local computer shop providing computer repair, custom computer builds, hardware sales, and limited technical assistance for residential customers and small independent businesses. The information we collect is limited to what is reasonably necessary to provide these services and operate our business.
Information We Collect
Customer Contact Information
When you contact Leon’s Computers or request service, we may collect information such as:
• Name
• Phone number
• Email address
• Billing or service address
This information is used to communicate with customers, schedule services, maintain service records, and provide support.
Service Tickets and Repair Records
When devices are brought in for service or repair, we may create internal records to document the work performed. These records may include:
• service tickets
• repair notes
• device information
• diagnostic observations
• service history
These records help us track repairs, maintain accurate documentation, and assist customers with future support requests.
Device Information During Diagnostics
When diagnosing or repairing a device, technicians may review technical information necessary to identify and resolve issues. This may include:
• hardware configuration
• operating system details
• error messages or system logs
• installed software related to the problem
This information is used only for diagnostic and repair purposes.
Access to Data on Devices
During troubleshooting or repair, it may be necessary for technicians to temporarily access information stored on a device in order to diagnose or resolve technical issues.
Leon’s Computers does not intentionally review personal files unrelated to the service being performed. Access to data is limited to what is reasonably necessary to complete the requested repair or support.
Customers are responsible for maintaining backups of important files before submitting devices for repair. While we take reasonable care when handling devices, Leon’s Computers cannot guarantee that data loss will not occur during diagnostics, repair, or hardware failure.
Remote Assistance
In some situations, Leon’s Computers may provide remote assistance to help diagnose or resolve computer issues. Remote sessions occur only with the customer’s awareness and participation.
During these sessions, technicians may temporarily view or control the customer’s computer solely for the purpose of resolving the issue.
Billing and Payments
Payments for products or services may be processed through third-party payment processors. Leon’s Computers does not store complete credit card numbers or payment credentials on internal systems.
Payment processors handle payment information according to their own privacy and security practices.
Website Analytics and Cookies
Our website may use basic analytics tools and cookies to understand how visitors use the site. This information may include:
• pages visited
• device or browser type
• approximate geographic region
• general website activity
This data helps improve website performance and usability. Visitors may manage cookie preferences through their browser settings.
How Information Is Used
Leon’s Computers may use collected information to:
• provide computer repair and support services
• communicate with customers about service requests
• maintain repair records and service history
• process billing and payments
• improve customer service and operations
• maintain the security and reliability of our systems
Information Sharing
Leon’s Computers does not sell or rent personal information.
Information may be shared only when necessary with:
• payment processing providers
• vendors that assist with normal business operations such as payment processing or website functionality
• legal authorities when required by law
These parties are expected to handle information responsibly and only for the purpose for which it was provided.
Data Security
Leon’s Computers takes reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, or disclosure.
While we work to safeguard information, no system can guarantee absolute security.
Data Retention
Customer service records, invoices, and repair documentation may be retained for operational, accounting, and support purposes. Retention periods may vary depending on business needs and applicable legal requirements.
California Privacy Rights
California residents may have certain rights regarding personal information under applicable state privacy laws. These rights may include the ability to:
• request access to personal information we maintain
• request correction of inaccurate information
• request deletion of personal information, subject to legal or operational exceptions
Leon’s Computers does not sell personal information.
Requests regarding personal information may be submitted using the contact information below.
Changes to This Policy
Leon’s Computers may update this Privacy Policy from time to time as services, technologies, or legal requirements evolve.
When changes are made, the Last Updated date at the top of this page will be revised. Customers are encouraged to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or how information is handled, please contact:
Leon’s Computers
2133 High St., Suite E
Selma, California 93662
(559) 318-9156
support@leonscomputers.com